Posts Tagged ‘Jetblue’
Let the Brand Loyalists do the work!
As a jetblue brand loyalist I have to spread the word! A few days ago I took my last leg on the #AYCJ pass I bought. I still have to get back on @jetblue to get back home on Saturday but I am more than happy that I made this great investment. Today while reading…
Read More5+ Actions Demonstrating Great Customer Service
How Customer Service Should be Everywhere! As I Landed at the Fort Lauderdale airport I was amazed by the great customer service I received by a flight attendant named Edgardo. He resembled my most admired French Professor in College named Edgardo (his voice and actions where almost as he was my professor Edgardo’s Twin).…
Read MoreTo Socialize or Not to Socialize?
Socializing Should not be taken out of the Equation The biggest part of Social Media is the Social part. I read a few weeks ago a very interesting article by @thebrandbuilder (Olivier Blanchard) “The Social and the Media” in which he demonstrated how small details socializing with your customers can make a big difference. Flying on…
Read MoreQuickest Gun on the Web
A Quick Reaction Is Key Two nights ago while boarding my @jetblue flight returning from my Disney vacation and part of my #AYCJ I had the worst experience with a @jetblue crewmember I have had since I became a loyal customer. I quickly tweeted out of frustration my situation while walking from the beginning of…
Read MoreGoing the Extra Mile
Making the Difference These last few days I have been moving to a new place and also traveling on my #AYCJ JetBlue Pass.I spent the last week at a Disney Resort and started my vacation flying out of Ponce where everything started off great. I have been on a Easter Egg Hunt for the precious…
Read More