Customer Service
Was I a @netflix Platinum Customer?
Yesterday I received an email regarding @Netflix price changes. When I started my Netflix subscription I really enjoyed it. I was a @netflix customer for a few years. One thing that I did not have as a customer was the convenience of shipping out movies since I did not have a postal office close enough…
Read MoreGround Rules Should Equal Air Rules
If You Don’t Allow it On the Ground, Don’t allow it in the Air After a month of traveling on the #AYCJ & the years I worked for KPMG’s New York office traveling most of the time makes it is easy for me to relate to the following commercials. @Jetblue is my first choice of…
Read MoreStart of the Referral Engine…
Great Knowledge for Any Business Managing referrals! During my attendance at the Inbound Marketing Summit (#IMS10) I had the opportunity to listen to John Jantsch and his presentation “The Realities of Referral – How and why companies really generate referrals“. His presentation was really refreshing information and a perspective of Social Media and marketing that many…
Read MoreLet the Brand Loyalists do the work!
As a jetblue brand loyalist I have to spread the word! A few days ago I took my last leg on the #AYCJ pass I bought. I still have to get back on @jetblue to get back home on Saturday but I am more than happy that I made this great investment. Today while reading…
Read More4 Reasons Sprint Customers Are Becoming Zombies
Does your Service Provider Turn You into a Zombie? I have always been pretty satisfied with @Sprint’s customer service. One of the only Apple Products I don’t own is the IPhone (although that might change) given the fact that it is exclusively sold by ATT (service provider who I have had serious issues in the…
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