How does Puerto Rico Grade in Customer Service?

A few days ago I saw an article about how Puerto Rico’s Politicians had this great idea on how to increase Business travel to Puerto Rico from the U.S. As always I post most articles related to Puerto Rico on the Friends of Puerto Rico group in LinkedIn. I normally post articles and information in…

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Was I a @netflix Platinum Customer?

Yesterday I received an email regarding @Netflix price changes. When I started my Netflix subscription I really enjoyed it. I was a @netflix customer for a few years. One thing that I did not have as a customer was the convenience of shipping out movies since I did not have a postal office close enough…

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Ground Rules Should Equal Air Rules

If You Don’t Allow it On the Ground, Don’t allow it in the Air After a month of traveling on the #AYCJ & the years I worked for KPMG’s New York office traveling most of the time makes it is easy for me to relate to the following commercials. @Jetblue is my first choice of…

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Start of the Referral Engine…

Great Knowledge for Any Business Managing referrals! During my attendance at the Inbound Marketing Summit (#IMS10) I had the opportunity to listen to John Jantsch and his presentation “The Realities of Referral – How and why companies really generate referrals“. His presentation was really refreshing information and a perspective of Social Media and marketing that many…

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Let the Brand Loyalists do the work!

As a jetblue brand loyalist I have to spread the word! A few days ago I took my last leg on the #AYCJ pass I bought. I still have to get back on @jetblue to get back home on Saturday but I am more than happy that I made this great investment. Today while  reading…

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