Posts Tagged ‘Customer Service’
Pamper Your Competitors Customers
The whole purpose of customer service is about: Bringing customers back Sending them away happy enough to pass along positive feedback about your business to others. Forming a relationship with customers A few days ago I took Juanga to his Veterinarian to get his yearly dose of shots and I was surprised at how the…
Read MorePuerto Rico 1st Needs to get the Product Right
One of my goals in life is to fix the many issues I can identify locally. One of the main reasons I started this blog is to correct customer service issues locally (Puerto Rico). Yesterday I received a tweet by @therealgabo related to a previous conversations we had (via twitter) on the PR Tourism Company…
Read MoreFocus on Your Clients
One of the most complicated situations I have when I am working with a new client which (especially start-ups) is convincing them that they have to make their product attractive possible and/or current customers. When a client approaches me on building a website or running a social media effort they usually have no idea of…
Read MoreHow a Smart A$$ Remark can get you a bad review!
My experience in the Restaurant Industry has gone back since my first job working as a bartender when I started college. I worked as a waiter, bartender, busboy, and a bar supervisor. However my experience as a consumer goes way back to when my parents would take me to many years visiting restaurants as a…
Read MoreA+ for being Social! Tourist or Mystery Shopper?
I have not been as active online as I usually am for the past few days for the following two reasons I am very grateful for 1. Lots of New Opportunities 2. And I took two relaxing days at the @sanjuanmarriott. A few days ago I wrote a post on how I really think our…
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