I have had terrible experiences at the Ponce Hilton in Ponce and other tourism related business which I will mention in other posts.
We also visited the hotel bar near the pool side where the staff greeted and treated us like family. Our last visit and stay at the @sanjuanmarriott was in August 2010 but the bartenders Leo and Carlos quickly recognized us. We had great service at the pool bar by them and another female bartender which her name I can’t recall.