Customer Service
Keep Your Head Out of The Sand
Are you or your company hiding away from Customer Service Issues I am a big advocate for great customer service and most of the time I am very disappointed on how most companies and their representatives treat their customers. I bump into so many issues in many industries that I normally write only of the…
Read More5+ Actions Demonstrating Great Customer Service
How Customer Service Should be Everywhere! As I Landed at the Fort Lauderdale airport I was amazed by the great customer service I received by a flight attendant named Edgardo. He resembled my most admired French Professor in College named Edgardo (his voice and actions where almost as he was my professor Edgardo’s Twin).…
Read MoreQuickest Gun on the Web
A Quick Reaction Is Key Two nights ago while boarding my @jetblue flight returning from my Disney vacation and part of my #AYCJ I had the worst experience with a @jetblue crewmember I have had since I became a loyal customer. I quickly tweeted out of frustration my situation while walking from the beginning of…
Read MoreGoing the Extra Mile
Making the Difference These last few days I have been moving to a new place and also traveling on my #AYCJ JetBlue Pass.I spent the last week at a Disney Resort and started my vacation flying out of Ponce where everything started off great. I have been on a Easter Egg Hunt for the precious…
Read MoreUsing your Network of Trust for Quality Service
Good & Bad Customer Service at Car Dealerships For the last few years I have been fighting consistently against bad customer service. I will start you off with the bad customer service so we can get end with the positive side of the story. My most recent nightmare was while shopping for a car at…
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