My business cards where delivered today after having the pleasure to work with great people in the process.
I was very happy with @ricklipsett’s work and since he is someone I trust I asked for his recommendation on getting my business cards (which he had designed) printed. Rick recommended me to get them printed at @ColorSpotPR.
I sent a tweet on the 28th of december to @colorspotpr and I got a reply that they where on vacation and would return on the 10th of January.
Being in love with my business (I rather use this phrase than call myself a work-a-holic) I kept on thinking where else could I get them done.
When I told them that it would be in another occasion they replied back in a courteous manner.
I guess the joy of becoming a father allowed me to wait till the 10th.They got back on vacation and sent me a tweet letting me know they could be of help.
Once I sent them the files they decided to send me a sample via snail mail. I received my sample and I thought something was missing. Given their approach at trying to work around my needs I called @ricklipsett letting him know what I thought was missing. He contacted them and within minutes @colorspotpr had contacted me publicly on twitter to see how they could help me.
The @colorspotpr team was very helpful in explaining why my samples looked they way they did and invited me to visit them so they could make some samples on the spot. I drove up to Guaynabo and was greeted by two brothers who run their own business.
I was able to presence the commitment they have into everything they where doing to make me happy while they kept out churning work.
Since I drove up to San Juan they made sure to give me all the attention I needed. They also took me thru all the steps and ran me thru the process of what I should expect.
I was very happy with the awesome customer service. I even got a nice treat by getting and upgrade in service including free shipping.
Today I got my business cards and was very happy with the result. I was extremely happy that I listened to @ricklipsett’ s advice. I am more than grateful that he put me in touch with such great people running an awesome business @colorspotpr
5 Reasons Why I Got a Printed Smile from @colorspotpr and recommend them to others:
- Replied in a timely manner
- Kept communication with me and also followed up
- Where courteous even when I was probably not going to do business with them
- They have people that trust them that are in my trust circle like @ricklipsett
- They where brave enough to reply to me publicly about my concerns
Do businesses that you deal with give you as many reasons to make you smile and refer more customers?
How many family based awesome companies do you support and recommend?