Customer Service 3 - Raul Colon - photographer, digital marketer & writer living on the beach in Puerto Rico.

Making My Clients Happy is my Priority

Many people might say that they try to make their clients happy but at the end of the day it is really not what they practice. I also have to admit that making your clients happy is not an easy task to do. In some occasions you might have to step away from some clients…

I Earned my Extra Leg Room Seat by Translating

I find it very unique that I had such a hard time to get a @jetblue flight at a decent price. Given how empty the flights where a few weeks ago. Last year @jetblue launched the #AYCJ pass and I still saw many empty seats on flight that I would have thought would be full.…

No Quality Service No Tip

At one point of my life I worked as a waiter and bartender during my college years. I learned so many personal and business lessons while working as a waiter I would say those where the tips I received that have helped me out years after I stopped serving tables and bartending. The Money is…

My Home Away From Home @Sanjuanmarriott

We came to the @sanjuanmarriott a bit more than a year ago to stay for a few days since we had won a twitter sweepstakes. Overall we really enjoyed our stay and had a great time but something that was unique was how awesome the staff especially those working around the pool treated us. They…

Giving Your Customers what they Want

On many occasions we visit a restaurant or order something online and we don’t get what we ordered. Can I please Get what I ordered? Let’s say you want a sandwich with extra pickles and you don’t get the pickles. How does that make you feel? Or you order a drink at a bar and…