Too Much Fun Not Enough Work

I live on an island where fun is priority #1 for many. Given how Puerto Rico has been a colony for centuries many individuals have thrown in the towel in helping Puerto Rico progress towards a better future and have decided that they need to have fun and forget about the rest. Many people consider…

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Dealing with People that Disagree with Me

A few weeks ago after an awesome day I decided to meet up with my good friend @kelvinlomby and got to spend some quality time with someone which over the last two years has become a good friend. Intelligent and Great Human Being I admire many of @kelvinlomboy’s qualities.  Being one of the most knowledgeable…

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Giving Your Customers what they Want

On many occasions we visit a restaurant or order something online and we don’t get what we ordered. Can I please Get what I ordered? Let’s say you want a sandwich with extra pickles and you don’t get the pickles. How does that make you feel? Or you order a drink at a bar and…

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What do you prefer Eyeballs or an Engaged Audience?

Everyone is always searching for traffic on their site. They want as many eyeballs on a blog or website as they can get. Many individuals in 2011 still create link bait and try to create a site that is full of keywords trying to trick search engines. They are so focused on getting numbers of…

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Big Glitch in Communicating with my Favorite Airline

Communicating should be Your First Priority when it comes to Customer Service. But day-by-day I realize it is one of the biggest obstacles large corporations face. I have been a @Jetblue fan for quite some time. I have had very good experiences with @Jetblue and terrible ones. The difference is @jetblue has always kept communicating…

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