Using your Network of Trust for Quality Service

Good & Bad Customer Service at Car Dealerships For the last few years I have been fighting consistently against bad customer service. I will start you off with the bad customer service so we can get end with the positive side of the story. My most recent nightmare was while shopping for a car at…

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How women have Influenced & Mentored Me…

How I Have been Blessed with Women Mentoring Me Starting of this post I guess we all have had been led or influenced by women. I can quickly name two very important women who lead me during my first years of life(and till this day motivate me and influence me) my Mother Sylvette and my…

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Identifying Love In Your Client Relationships

No it is not that Kind of Love I am writing about Every morning I go over my favorite blogs and try to internalize what they write. After reading this great blog post (Love: How the essence of a brand fuels its purpose.) from Olivier Blanchard @thebrandbuilder I made the task to identify how long I…

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“Who To Follow” Recommended by Your Timeline”

Not too crazy about “Who To Follow” Try This… Many people (including myself) are not crazy about Twitter’s “Who To Follow”. I have seen many complaints and even people requesting to have the feature removed. I received the feature a bit behind others that had complained already and then I understood some of them. In my case…

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Nobody’s Perfect, Not even My Favorite Airline

An Example to Follow In Social Media Everyone who is close to me they know I am a Big Fan of U.S. Domestic Airline @Jetblue. I have always admired how their company is so aligned to Customer Service when you compare it to other Airlines. Today while updating myself on the latest posts and news on Mashable…

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