Cerveza Buye Elves

Samuel Adams Cherry Wheat

This is post five on my Igniting a Revolution Series. Different to the previous posts where I have focused on the positive side of creating a full customer experience, this time I look into the opposite side of when brands disappoint me.  I touch some of the things local brands like Cerveza Buy can fix when communicating online to…

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Staying Connected with Mother Nature

Weeks ago I walked the dog hours before a storm hit. This reminded me of how powerful nature can be. Thankfully during our morning walk I had taken my sunglasses because walking on the beach with heavier than normal winds you can get hit by sand, water and many other flying objects which can quickly…

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Preparing for something that might not happen

Isla Verde Beach

When I wrote this the island was under close watch for Tropical Storm Isaac and for some reason the storm decided to slow down. After all the preparation we did, Tropical Storm Isaac did not do much harm to my Island and any land that it hit afterwards. Importance of Preparing Preparing is something we…

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Ignite a Revolution – The Sharp Valet Attendant

Bar Gitano Condado San Juan Puerto Rico

This is post Four on my Igniting a Revolution Series. As part of my series I will be creating reviews of places that I see are really focused on improving customer service in Puerto Rico from many aspects. Here is a short story on one individual who clearly makes a big difference at one small restaurant. I…

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