Start of the Referral Engine…

Great Knowledge for Any Business Managing referrals! During my attendance at the Inbound Marketing Summit (#IMS10) I had the opportunity to listen to John Jantsch and his presentation “The Realities of Referral – How and why companies really generate referrals“. His presentation was really refreshing information and a perspective of Social Media and marketing that many…

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Keep Your Head Out of The Sand

Are you or your company hiding away from Customer Service Issues I am a big advocate for great customer service and most of the time I am very disappointed on how most companies and their representatives treat their customers. I bump into so many issues in many industries that I normally write only of the…

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I’m a Fan for Smart Systems

My thoughts on a great post by @stevebaker Smart Systems Today I easily identified myself by reading my friend’s @stevebaker blog post on “Smart Systems, dumb ones, and privacy”. I read his blog posts on thethenumerati.net periodically although only in a few occasions do I comment in them. I started reading @stevebaker content while he…

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