Posts Tagged ‘Social Media’
Keep Your Head Out of The Sand
Are you or your company hiding away from Customer Service Issues I am a big advocate for great customer service and most of the time I am very disappointed on how most companies and their representatives treat their customers. I bump into so many issues in many industries that I normally write only of the…
Read More5+ Actions Demonstrating Great Customer Service
How Customer Service Should be Everywhere! As I Landed at the Fort Lauderdale airport I was amazed by the great customer service I received by a flight attendant named Edgardo. He resembled my most admired French Professor in College named Edgardo (his voice and actions where almost as he was my professor Edgardo’s Twin).…
Read MoreQuickest Gun on the Web
A Quick Reaction Is Key Two nights ago while boarding my @jetblue flight returning from my Disney vacation and part of my #AYCJ I had the worst experience with a @jetblue crewmember I have had since I became a loyal customer. I quickly tweeted out of frustration my situation while walking from the beginning of…
Read MoreGetting People Involved In Giving
Creating a Need Both Ways I am currently involved in working on the online presence of a non for profit the Women Leadership Network (My Company CIMA IT Solutions has been hired to serve as community manager and helping them with their social media strategy). One of the greatest obstacles is to get people involved. Most of…
Read MoreHow women have Influenced & Mentored Me…
How I Have been Blessed with Women Mentoring Me Starting of this post I guess we all have had been led or influenced by women. I can quickly name two very important women who lead me during my first years of life(and till this day motivate me and influence me) my Mother Sylvette and my…
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