Why Drones and Automating Social Media Can Be an Issue

I am a big advocate of quality customer service and giving your customer what they want. Months ago I wrote about my frustration at this store where the owner of the place finds it extremely important to take the best parking spot.  While most of her customers struggle to get a parking spot and sometimes…

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If You don’t follow the Rules You Get Kicked Out

We all run into issues where we want to please our customers even when they don’t play by the rules. The Alamo Drafthouse Cinema has a very strict policy to make sure other patrons don’t get affected by inconsiderate customers. I found SHE TEXTED. WE KICKED HER OUT post created by the Alamo Drafthouse Cinema…

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A Rusty Fan Pushing Hot Air!

The other day I was sitting in front of my computer with only my fan on. Since I was working from my office at home in this tropical heat wave we have had these last few weeks, it has been an uncomfortable working environment. So I changed the fan mode to high but I realized…

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Enchantment Book Review from the Island of Enchantment

Out of the business books I have read, not many are as diverse as this book. I met Guy Kawasaki at the Samsung Bloggers Lounge just before he was going to hand out complimentary copies of his latest book Enchantment: The Art of Changing Hearts, Minds, and Actions (Amazon Affiliate Link). I had the privilege…

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Parking Reserved For Employees

While visiting my favorite vegetarian (and probably only) cafeteria in my hometown of Ponce, I always have a  huge issue with trying to find parking. First, it is located in an area of Ponce which is not the safest place to park your car and second they have few parking spots in there lot. What…

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