I Earned my Extra Leg Room Seat by Translating

I find it very unique that I had such a hard time to get a @jetblue flight at a decent price. Given how empty the flights where a few weeks ago. Last year @jetblue launched the #AYCJ pass and I still saw many empty seats on flight that I would have thought would be full.…

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My Home Away From Home @Sanjuanmarriott

We came to the @sanjuanmarriott a bit more than a year ago to stay for a few days since we had won a twitter sweepstakes. Overall we really enjoyed our stay and had a great time but something that was unique was how awesome the staff especially those working around the pool treated us. They…

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Giving Your Customers what they Want

On many occasions we visit a restaurant or order something online and we don’t get what we ordered. Can I please Get what I ordered? Let’s say you want a sandwich with extra pickles and you don’t get the pickles. How does that make you feel? Or you order a drink at a bar and…

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Big Glitch in Communicating with my Favorite Airline

Communicating should be Your First Priority when it comes to Customer Service. But day-by-day I realize it is one of the biggest obstacles large corporations face. I have been a @Jetblue fan for quite some time. I have had very good experiences with @Jetblue and terrible ones. The difference is @jetblue has always kept communicating…

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Prioritizing Your Customers

Business can be slow at times and some small business owners like myself, end up making decisions that might be detrimental to us in the long run. I base many of my business decisions on my gut feeling and how I feel around the people I am doing business with. Once I have a client…

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